Your data, on request
Ask once and the desk answers within 30 days.
When you send an inquiry for a liner set or six gaskets, the parts desk keeps your name, how to reach you and what you asked for. You can see all of it, have it corrected or have it deleted. This page covers each right in its own part, and the request form sits in the last one.
What the desk has on file
Less than most people expect. We are a parts counter, not a data business. There are no customer accounts, no saved cards and no purchase history tied to a login, because there is no login and no online payment.
What we can have, depending on how you reached us:
| Record | What is in it | Kept for |
|---|---|---|
| Inquiry form | Name, phone, email, delivery address, the part kind, your notes and any spec text, the page you sent it from | 24 months after last contact |
| Chat transcript | Messages to and from the desk, plus any name, phone or email you gave in the chat | 12 months |
| Orders and invoices | Billing name, delivery address, parts, quantities, amounts invoiced | 7 years, for tax records |
| Emails and photos | Correspondence, and pictures of worn parts against a ruler | 24 months after last contact |
| Advertising identifiers | gclid, msclkid or fbclid from an ad click, only if you allowed cookies | Up to 90 days |
The full picture of cookies, Consent Mode and the ad platforms we work with is in the privacy policy and the cookie notice. This page is about getting at your own records.
Four things you can ask for
We honour these for anyone who asks, wherever in the United States you order from. Wisconsin law and several other state laws give some of these rights formally. We do not make you work out which statute applies before we answer.
See a copy
We send you every record in the table under "What we hold" that carries your name, email or phone, as a PDF or a plain spreadsheet, your choice. Chat transcripts come as text.
Correct it
Wrong delivery address, a misspelled name on an invoice, an old phone number. Tell us the right one. We fix it in the inquiry records, the chat store and our order file.
Delete it
We delete inquiries, chat transcripts, emails and photos. What we cannot delete early is an invoice, because tax rules make us keep it for seven years. We will tell you exactly which records stay and until when, rather than write back "done" and leave you guessing.
Stop marketing and ad use
We do not send newsletters. If you want your email kept out of any ad platform audience, or want click identifiers linked to your inquiry removed, ask and we remove them. You can also open the cookie settings and press Decline at any time, which sets ad_storage, ad_user_data, ad_personalization and analytics_storage back to denied.
We never sell your details. Nobody pays us for a customer list, and we would not sell one if they offered.
Why we check, and how
Handing one farm's delivery address and order history to someone who typed its manager's name into a form would be a bad day for everybody. So we match the request to what we already hold. Nothing more than that.
- Send the request from the same email or phone you used when you contacted the desk. That usually settles it.
- If you use a different address, we reply to the one on file and ask you to confirm from there.
- For order records, we may ask for an invoice number or the delivery ZIP code.
We do not ask for a driving licence, a Social Security number or a photo ID. If someone claiming to be us asks for those, it is not us.
An agent can make a request for you, with a signed note from you saying so. We still confirm with you directly before releasing anything.
Timing
We confirm receipt within 5 working days and complete the request within 30 days. If it genuinely needs longer, say an order file spanning several years, we tell you before the 30 days are up and why. There is no charge.
Send your data request
Fill this in, or email [email protected] with "Data request" in the subject, or write to Foremost Farms, 8401 GREENWAY BLVD SUITE 600 · MIDDLETON, WI · 53562. All three reach the same person.